Privacy Policy – Frank Care Marketing
Introduction
At Frank Care Marketing, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains what personal information we collect, why and how we use it, and the rights you have in relation to your data. We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
Data Controller
Frank Care Marketing is the data controller for this website and can be contacted at: hello@frankcaremarketing.com
This website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites.
Lawful Basis for Processing
We collect and process personal data based on one or more of the following legal bases:
Where we rely on your consent, you have the right to withdraw it at any time by contacting us.
Your Rights Under the UK GDPR
You have the right to:
To exercise any of your rights, please contact us using the details provided above.
Data Security
We use appropriate technical and organisational measures to protect your data. This includes secure hosting and encrypted data transmission (via HTTPS). We verify the identity of anyone requesting access to personal data before granting it.
Disclosures
We may share your data with trusted third parties who help us operate our website or provide services to you. These include web hosting providers, email marketing platforms, and analytics providers. We only share what is necessary and ensure appropriate safeguards are in place.
We may also disclose personal data if required to do so by law or if we suspect unlawful activity.
Cookies and Analytics
We use cookies to improve your experience on our website. These small files store information such as your preferences and help us analyse site traffic. By continuing to use our website, you consent to our use of cookies unless you choose to disable them in your browser settings.
We use Google Analytics to track user interactions in order to improve our website and services. IP anonymisation is enabled. You can opt out via the Google Analytics Opt-out Browser Add-on.
Embedded Content
Pages on this site may include embedded content (e.g. videos, images, posts). Embedded content behaves in the same way as if you had visited the source website directly, which may collect data, use cookies, and monitor your interaction with that content.
Live Chat
Our website includes a live chat feature to provide quick customer support. When you use the chat, we may collect your name, email address, IP address, and the content of your conversation. This data is used solely to respond to your query and is stored securely by our third-party live chat provider. By using the chat function, you consent to the collection and processing of this data.
Meta Ads (Facebook & Instagram)
We use Meta’s advertising tools, including the Meta Pixel, to deliver personalised advertising and to measure the effectiveness of our campaigns on Facebook and Instagram. Meta may collect and process data such as your device information, browsing activity on our site, and interactions with ads. Data collected through the Pixel may be linked to your Facebook or Instagram account. You can manage your preferences through your Facebook ad settings.
Google Ads
We use Google Ads and related tracking technologies to serve ads and remarket to previous website visitors. This includes the use of Google Ads Conversion Tracking and Google Ads Remarketing Tags, which may collect your IP address, device type, and pages visited. Google may use this data to serve personalised ads across its network. You can manage your ad settings through your Google Ads Settings.
Retention of Data
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. For example, contact form submissions may be kept for customer service purposes, but will not be used for marketing unless consent has been given.
Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website, and the date of the last update will be shown at the top of the policy.
Introduction
At Frank Care Marketing, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains what personal information we collect, why and how we use it, and the rights you have in relation to your data. We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
Data Controller
Frank Care Marketing is the data controller for this website and can be contacted at: hello@frankcaremarketing.com
This website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites.
Lawful Basis for Processing
We collect and process personal data based on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interests (e.g. to improve our services or respond to enquiries)
Where we rely on your consent, you have the right to withdraw it at any time by contacting us.
Your Rights Under the UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict how we use your data
- Request the transfer of your data to another service
- Withdraw your consent at any time (where relevant
To exercise any of your rights, please contact us using the details provided above.
Data Security
We use appropriate technical and organisational measures to protect your data. This includes secure hosting and encrypted data transmission (via HTTPS). We verify the identity of anyone requesting access to personal data before granting it.
Disclosures
We may share your data with trusted third parties who help us operate our website or provide services to you. These include web hosting providers, email marketing platforms, and analytics providers. We only share what is necessary and ensure appropriate safeguards are in place.
We may also disclose personal data if required to do so by law or if we suspect unlawful activity.
Cookies and Analytics
We use cookies to improve your experience on our website. These small files store information such as your preferences and help us analyse site traffic. By continuing to use our website, you consent to our use of cookies unless you choose to disable them in your browser settings.
We use Google Analytics to track user interactions in order to improve our website and services. IP anonymisation is enabled. You can opt out via the Google Analytics Opt-out Browser Add-on.
Embedded Content
Pages on this site may include embedded content (e.g. videos, images, posts). Embedded content behaves in the same way as if you had visited the source website directly, which may collect data, use cookies, and monitor your interaction with that content.
Live Chat
Our website includes a live chat feature to provide quick customer support. When you use the chat, we may collect your name, email address, IP address, and the content of your conversation. This data is used solely to respond to your query and is stored securely by our third-party live chat provider. By using the chat function, you consent to the collection and processing of this data.
Meta Ads (Facebook & Instagram)
We use Meta’s advertising tools, including the Meta Pixel, to deliver personalised advertising and to measure the effectiveness of our campaigns on Facebook and Instagram. Meta may collect and process data such as your device information, browsing activity on our site, and interactions with ads. Data collected through the Pixel may be linked to your Facebook or Instagram account. You can manage your preferences through your Facebook ad settings.
Google Ads
We use Google Ads and related tracking technologies to serve ads and remarket to previous website visitors. This includes the use of Google Ads Conversion Tracking and Google Ads Remarketing Tags, which may collect your IP address, device type, and pages visited. Google may use this data to serve personalised ads across its network. You can manage your ad settings through your Google Ads Settings.
Retention of Data
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. For example, contact form submissions may be kept for customer service purposes, but will not be used for marketing unless consent has been given.
Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website, and the date of the last update will be shown at the top of the policy.